Proper configuration of the Retrieval Module will allow you to search and view images that have been processed previously. An important step in configuring the Retrieval Module is setting the document path so that the product knows what field in your repository stores the physical path to the document or image.
Open the Retrieval Module
Click on the Manage button
Select the database you are currently working with
Click the Edit button
Select the proper table from your database
Click the Database Configuration Button (the blue icon to the right of the table name)
At the top of the screen will be a dropdown labeled Image Path Field. Select the proper database column from the dropdown that corresponds to the image path.
Save your changes
Test and Confirm that a searched result now displays an image.
If you are still experiencing difficulties, please contact our Support team by: