Error: The image has dimension greater than 32K pixels
Created by Jessica Rivers
Last updated Jun 13, 2017 by Corey Eiland (Unlicensed)
Error Screenshots
Solution
For some image processing and recognition functions PSIcapture is limited to images that have 6621w x 9363h pixels or less, in the given dimensions; but this is not a hard limit. Other configuration options or environmental factors can affect the actual limit imposed on each individual image.
One common cause is when an imported file’s resolution is less than the minimum required resolution for images imported into the the product PSIcapture will scale any image that is less than 200 DPI up to a minimum of 200 DPI in each dimension. This is done to improve recognition quality across multiple features in the product.
For additional questions, or to submit sample images for testing, please contact our Support team by:
- Phone (949) 916-7700 ext. 2
- Email support@psigen.com
- Remote Session Portal
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