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Problem

When using PSIcapture to migrate to Laserfiche, you may receive the following error when either Testing the Connection, or when trying to migrate to Laserfiche.

"Error connecting to LaserFiche Server; Retrieving the COM class factory for component with CLSID

{E479E155-4F63-4E98-8823-FCCFF569CA81}

Failed due to the following error : 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG))."

Solution

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This is due to the machine missing the Laserfiche toolkit for dependencies. You may download and install the necessary toolkit from our download server.  Please choose the appropriate download for the version of PSIcapture you are running: 

Run this toolkit on the affected machine(s) and PSIcapture should be able to migrate to Laserfiche properly.


If you are still experiencing difficulties, please contact our Support team by:


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