PSIcapture log files are used to collect warnings, errors and debug messages that are intended to assist support technicians and developers identify and resolve issues with the product. The log file location for PSIcapture varies depending on the host operating system in use.
Windows Vista, Windows 7/8, Windows Server 2008/2012 and later operating systems
Windows XP, Windows 2003 Server
C:\Documents and Settings\All Users\Application Data\PSIGEN\Capture\Logs
C:\Documents and Settings\All Users\Application Data\PSIGEN\License Server\Logs
C:\Documents and Settings\All Users\Application Data\PSIGEN\Capture.Services\Logs
If you have any further questions, please contact our Support team by: